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Preventing peripheral intravenous catheter-associated bloodstream infection: the randomised controlled trial versus the real world

To the Editor: Debate regarding the prevention of peripheral intravenous catheter (PIVC)-associated bloodstream infection has been enriched by research and letters published in the Journal.13 Stuart and colleagues and Collignon and colleagues highlighted an association of long dwell times with PIVC-associated bloodstream infection.1,2 Rickard and colleagues refer to contrasting high-level evidence in a Cochrane review.3,4 We would suggest that important lessons can be learnt from both perspectives.

The Hawthorne effect and strict inclusion and exclusion criteria mean that, while largely free of bias, the outcomes of clinical trials are not generalisable. The retrospective data on PIVC-associated bloodstream infections reported by Stuart et al and Collignon et al, while methodologically limited, demonstrate the real-world experience of hundreds of patients.1,2

We believe that clinicians should consider all forms of evidence when designing processes to ensure safe stewardship of PIVCs. In health services with independent “line teams” and a comprehensive PIVC insertion bundle, a “replace as clinically indicated” approach may be appropriate. Other health care services may be better suited to a mandatory replacement policy.

Given evidence that half of PIVCs inserted in our tertiary emergency department (ED) were unused,5 along with the evidence of PIVC-associated infection,1 Monash Health introduced a comprehensive multimodal change process to reduce unused PIVCs and subsequent bloodstream infections. Clinicians in Monash Health EDs are asked to only insert a PIVC if they feel it is at least 80% likely it will be used in the following 4 hours. An accompanying education campaign provides guidance in cases where a precautionary PIVC may be required, such as for patients who present after a seizure. The aim of the intervention is to avoid insertion of unnecessary PIVCs, while ensuring appropriate insertion, and to improve insertion methods. Four months after the intervention began, we demonstrated a reduction in total monthly PIVCs from 1413 to 928 and an unused PIVC rate of 19.3% (unpublished data). This change process has been offered to EDs throughout Victoria by the Department of Health.6

We would support the establishment of a specific national standard regarding the stewardship of PIVCs, which should include the need to carefully evaluate whether insertion of the PIVC is necessary.

Past President’s reflections

Providing the best care and containing costs depends on sharing and applying information

The rate of change in health care delivery and the need to provide more affordable health care continues to accelerate. Health is a major concern for Australians now and into the future, making the politics of health an important issue at both state and federal levels.

I joined the leadership team of the Australian Medical Association (AMA) just after one prime minister vowed to fix the nation’s public hospitals or take them over; and as I leave 5 years later, we have another prime minister vowing to fix primary health care with the proposed copayments for general practice and diagnostic imaging and pathology testing.

Both leaders clearly had laudable aims, with Tony Abbott intending to shift some of the costs and more of the responsibility for spending decisions onto the individual. History tells us that both may end up with compromises that don’t quite deliver on their original intent.

Australia’s problem is that health care costs are rising faster than the gross domestic product (GDP). This inevitably means a bigger spend in straight dollar terms and also as a proportion of GDP. The implication is that Australia will have less of its GDP to spend on education, roads and welfare.

At the same time, as the cost pressures on health spending are rising, the public’s access to and demand for information is exploding. Patients want to know that they are getting the best treatment, and soon they will want to know that it is being delivered by the best doctor or, at least, that their doctor is delivering best practice.

In the United Kingdom, the medical system has already focused on the quality of doctors with the introduction of revalidation in 2012. Licensed doctors are required to demonstrate on a regular basis that they are up to date and fit to practise. Revalidation aims to give extra confidence to patients that their doctor is being regularly checked by their employer and the General Medical Council (our Medical Board equivalent). The Australian Medical Board has started a conversation about the need for revalidation in the Australian context.

Lord Darzi, one of the leading international figures in health reform in recent years, gave us some clear guidance in his keynote speech at the 50th AMA conference in 2012, including his view that one of the simplest ways of improving care delivery — and therefore patient outcomes and managment of costs — is to close the gap between “what we know and what we do”.

We already know we must strengthen the primary health care system to enable it to provide high-quality, personal care and support to people when they are sick, to help people manage their chronic illnesses and to help the population stay healthy.

We also need to stop practices that have not been shown to benefit patients and do more of the things that are of benefit. We need to measure and minimise unwarranted clinical variation and to ensure that high-quality care is a consistent part of everyone’s experience of primary, community and hospital-based care, whether public or private.

We can only do this if we can measure what we are doing and share that information. This is where I think we will see the most change in the next few years. Already, the AMA and the Colleges are moving to more openness and more disclosure. Colleges are requiring more and more self-reflection as part of their continuing professional development programs; and we are beginning to see meaningful disclosure of outcomes in hospitals by way of the National Health Performance Authority’s MyHospitals website.

The public want more granular information though, and I have no doubt that as we increase our use of information technology and see increased use of the nationally agreed standards like the Australian Medicines Terminology and SNOMED CT-AU, we will be able to provide the information required to demonstrate quality and allow comparisons within and between services.

Better data flows within the health system will improve efficiency and will improve outcomes and minimise misadventure at all levels, and we should be able to meet the information needs of the public, the needs of the regulators and the needs of governments while driving improved cost-effectiveness.

Dr Steve Hambleton, a Brisbane general practitioner, was Vice President of the AMA from May 2009 to May 2011 and President from May 2011 to May 2014.

Reflections of the current AMA President

Having a voice in complex policy decisions has never been more important

The Australian health care system is one of the best in the world. The foundations of our system are a well trained medical workforce, a commitment to quality and standards, and a delicate balance between public and private health systems.

Doctors and other providers working in our health system have a strong commitment to improvement. There is potential for improvement both in clinical outcomes and efficiencies. The past few years have been a period of clinical engagement, something not to be taken for granted.

While there is much to be learnt from overseas experience, our system is one that should be envied. Our system is unique, and caution should always be exercised when applying solutions developed overseas to the Australian health system. There are too many examples of solutions that have been imported enthusiastically only to be found to be not quite as good as initially thought. The latter realisation usually comes to light just as Australia implements the program.

The solutions and expertise reside with our clinicians here in Australia. Engaging with our doctors is key, not only to improving clinical results, but also to achieving financial efficiencies. This was illustrated so well by the recent failure of the personally controlled electronic health record in terms of its development and subsequent uptake. The advice of doctors wasn’t heeded and hundreds of millions of dollars were wasted.

Perhaps that is why it was so surprising that there was no consultation with the Australian Medical Association (AMA) or any other health group in relation to the copayment proposal and other health-related measures of the recent federal Budget.

While all AMA presidencies have their challenges, I suspect that there has never been a more important time to have strong professional representation.

The challenges are already here. While the so-called general practice copayment has occupied the headlines since the announcement of the federal Budget, there are many other budget issues that we need to grapple with.

For instance, the freeze on non-GP Medicare rebates has received almost no attention. Normally there would have been much said about this measure. Will all health funds still index their own schedules? If so, what is the implication for premiums? If not, will there be a reduction in use of no-gap or known-gap arrangements? Will patient out-of-pocket expenses increase?

With more than 3000 medical graduates expected to require internships this year, and with their predecessors requiring prevocational posts and training positions, the “training pipeline” remains a high priority and the central concern for our doctors-in-training. Three hundred extra general practice training positions, which the AMA welcomes, were announced in the federal Budget. However, apart from the loss of the Prevocational General Practice Placements Program, we are concerned that General Practice Education and Training has been subsumed by the federal Department of Health, with loss of its clinical leadership. The pending open tender for regional training providers must be watched with caution.

Indigenous health is a priority for the AMA, and always has been. Improvements are hard fought. This is not a time to cut Indigenous health funding. If inefficiencies are found, they need to be redressed, or the funding redirected. It should not be cut. The implementation of the new National Aboriginal and Torres Strait Islander Health Plan is an opportunity to ensure that successful programs are expanded.

The role of private health insurers (PHIs) in general practice is being examined closely by the federal government. While there may be a limited role, expansion of the role of PHIs in general practice should be viewed with scepticism and serious caution. Denials from PHIs that managed care is on the agenda ring hollow when we see some PHIs introducing preoperative assessment or approval processes for a range of procedures.

The AMA and the medical profession it represents are only too willing to engage with governments to get the right result for our health system and for patients. The health system is complex, and adjustments to policies in one area usually have consequences in many others. We may not necessarily always agree with proposals, but doctors have the knowledge and experience that can help avoid unintended and unwanted adverse consequences of various health policies.

Associate Professor Brian Owler, a Sydney adult and paediatric neurosurgeon, became President of the AMA in May 2014.

The promise of high-sensitivity troponin testing

The benefits of diagnostic innovation rely on appropriate clinical practice reforms

The development of troponin T and I assays for assessing and managing patients with chest pain has revolutionised care for those with suspected or confirmed acute coronary syndromes.1 The availability of these assays has led to more patients who are at increased risk of recurrent cardiac events being identified, plus improvements in selecting patients who might benefit from early invasive management and revascularisation and more potent antithrombotic therapy. Development of point-of-care testing has extended the reach of these assays to inform the care of patients presenting in rural and remote areas of Australia.2

However, incremental improvements in analytical precision, with the emergence of assays that enable detection of serum troponin in up to half the apparently normal population, threaten to undo some of the initial gains offered by troponin testing.3 While increased sensitivity ensures that the problem of missed myocardial infarction (MI) is far less likely, it also creates the problem of reduced specificity. The consequence is a test with a lower positive predictive value for MI.

In this issue of the Journal, two articles highlight the practical implications of using assays with improved precision. One describes a large single-centre observational study comparing emergency department flow and cardiac investigations before and after the implementation of a troponin I assay with improved analytical precision. It shows moderate reductions in time spent in the emergency department with no significant changes in rates of admission to hospital or discharge with a diagnosis of acute coronary syndrome.4,5 Hence, it appears that the availability of a troponin assay with improved analytical precision offered the opportunity to arrive at a clinical decision to admit or discharge earlier, but did not change the proportions of patients for whom each of those decisions were made.6 Of note, there was a significant eight percentage point increase in coronary angiography rate without a commensurate increase in the rate of coronary revascularisation, suggesting a greater rate of invasive investigation that did not lead to coronary lesion-specific therapy. No difference in inhospital mortality due to acute coronary syndrome was observed, and differences in late outcomes would be of great interest but are not currently available.

The other article contemplates the utility of extending troponin testing to primary care to assess patients who present with chest pain. It underscores the challenges of interpreting troponin test results when faced with a single elevated value in a clinical setting where serial testing within hours is impractical because of long turnaround times for results.7 Thus, troponin testing may be useful for reassuring general practitioners in the context of intermediate or low clinical suspicion of MI, but only when sufficient time has passed since the resolution of symptoms to allow for evidence of myonecrosis (elevated troponin levels) to emerge if it was destined to do so. The pragmatic issue of receiving results in a timely manner to enable an appropriate clinical response remains problematic.

Both of these articles highlight the challenges in translating this diagnostic innovation into effective health care and improved outcomes. Merely improving test precision without an adaptive response in clinical decision making and test interpretation may be a possible driver for increased costs and inefficiencies.8 While troponin assays with higher analytical precision might offer improved patient outcomes through lower rates of missed MI, they could also increase the investigative burden borne by patients with abnormal test results because of the many non-coronary causes of detectable troponin. Complicating this further is the knowledge that troponin elevation deemed not to be due to unstable coronary plaque is still a marker of increased risk for late mortality, although the current evidence base cannot provide advice on appropriate investigation and management in this common situation.9

To reap the returns of improved patient outcomes by providing more efficient clinical care through widespread adoption of innovation in diagnostic testing, such as high-sensitivity troponin assays and point-of-care testing, clinical decision making will need to evolve. Diagnostic innovation will need be used in conjunction with more effective clinical practice, and be used by clinicians who have a clear understanding of the utility of the innovation and are able to appropriately harness the diagnostic information.10 This will require more robust protocols for risk quantification before troponin tests are requested, coupled with pathways for very early discharge and possibly investigations in ambulatory care settings.1113 Similarly, we urgently need a more sophisticated evidence base for assessing and managing patients who have elevated troponin levels that are deemed not due to an acute coronary syndrome. Only through further clinical and health service research, combined with clinical practice reforms focused on maximising the rule-out decision of a negative result and the risk information provided by a positive result, will we realise the promise of high-sensitivity troponin testing.

Role of the medical community in detecting and managing child abuse

To the Editor: I thank Oates,1 and Gwee and colleagues2 for writing on the role of the medical community in detecting and managing child abuse. I would like to add to the points they make. Doctors have a crucial role in medical follow-up for children in out-of-home care. Many children in out-of-home placements have complex needs, with physical and mental health disorders.3 Placement breakdowns mean that some children lack consistency in medical follow-up, which can lead to complete treatment drop-out. This is a significant risk factor for children in care.4

Keeping the child health passport up to date can help with handover of medical conditions for children changing placements. General practitioners can assist with handover by keeping a log of prescriptions issued, with photocopies of private scripts.5 A doctor should highlight in the medical record when a patient is a child in care, making note of the name of the person who attends with the child, which organisation he or she works for, and details of the responsible government department and case worker. Such details can be useful to track a new abode for the child, particularly in the context of a missed appointment. Details of the guardian are also valuable when seeking consent for treatment.

Medication safety can be promoted through: carers leaving prescriptions at a designated pharmacy; weekly or fortnightly dispensing; use of Webster-paks; and the safe storage of medications by carers. The medical community can, with documentation and attention to prescribing, assist with the medical management of children in care.

A systematic approach to chronic heart failure care: a consensus statement

Chronic heart failure (CHF) remains a major public health problem. CHF is not a static syndrome; individuals with CHF are at high risk of progressive cardiac dysfunction resulting in either sudden cardiac death or acute hospitalisation. Despite significant advances in CHF management, clinical outcomes are poor and associated with escalating health care costs.1 Worldwide, there are an estimated 23 million people living with CHF and 5.7 million new cases each year.2 With limited Australian data available, the Australian Institute of Health and Welfare has used overseas rates to suggest that 30 000 patients are diagnosed with incident heart failure annually and 300 000 people are living with CHF in Australia.3 The prevalence of CHF continues to rise as the population ages and survival from cardiovascular disease continues to improve.

Between 2006 and 2011, deaths from CHF in Australia rose by 20%.4 CHF prognosis remains poorer than that for common forms of cancer (in terms of individual survival and population life-years lost) for men and women.5,6 Hospital separations for CHF increased by 24% between 2002–03 and 2011–12.7 In the 2007–08 financial year, CHF was a primary diagnosis in 45 212 hospitalisations and a contributory diagnosis in 94 599 hospitalisations.8

The annual cost of CHF in Australia has been estimated at over $1 billion per year, with hospital care being the largest expenditure.9 A significant proportion of this cost is associated with preventable CHF readmissions. Readmissions within 30 days of discharge can be as high as 20%–27%.10,11 Overall, reported rates for readmission with CHF within 3–12 months of initial discharge are between 29% and 49%.12,13

Given the high rate of readmissions, there is profound potential to improve CHF-related outcomes, at both individual and societal levels, through improved quality of care and system change.14

Practice gaps

Recent studies have highlighted significant variations in access to evidence-based care for patients with CHF.1517 Many individuals are not diagnosed in a timely manner and subsequent management is suboptimal. Initial diagnostic delay is often due to under-recognition of early heart failure symptoms. This is compounded by limited availability of public sector services, particularly in rural and remote areas. Additionally, patient data are not shared across health services, largely due to lack of integrated information systems and care coordination.

These problems are amplified among marginalised populations. CHF is 1.7 times more common, and occurs at a younger age, among Aboriginal and Torres Strait Islander peoples than among other Australians.18 Aboriginal and Torres Strait Islander peoples are also more likely to die from CHF, and their rate of preventable CHF-related hospitalisations is three times higher than for non-Indigenous Australians.18 Such health disparities frequently occur due to poor access to evidence-based care. Availability of culturally appropriate services that provide earlier prevention, detection and management of CHF needs to be improved.

Among people hospitalised with CHF, those who receive evidence-based, multidisciplinary care have better health outcomes than those who do not.19,20 Current Australian guidelines articulate the evidence-based practices necessary to improve care delivery.21 However, the management of CHF remains a pressing concern, with many apparent indicators of poor case detection, non-guideline-based management, poor coordination and communication, and recurrent hospital admission.1517,22

In this consensus statement, our aim is to guide the policy and associated system changes required to support delivery of evidence-based care. This is not intended as a prescriptive guideline, rather a set of principles to assist health departments, health network administrators, clinicians and consumers in improving care systems for people living with CHF. Our intended audience is policymakers, health system managers, consumers and health professionals in acute and primary care, including cardiologists, general practitioners, nurses, dietitians and other members of the multidisciplinary team. The consensus development process is outlined in Box 1.

The expert panel identified four themes and five principles to inform the consensus statement (Box 2). The recommendations (Box 3) based on these themes have the potential to reduce the likelihood of emergency presentations, hospitalisations and premature death among patients with CHF.

Chronic heart failure care model

Best-practice management of CHF involves evidence-based, multidisciplinary, patient-centred care, which leads to better health outcomes.20,23 Patient-centred care is respectful of and responsive to preferences, needs and values of patients and consumers and should include dimensions of respect, emotional support, physical comfort, information and communication, continuity and transition, care coordination, involvement of family and carers, and access to care.23 Greater care coordination is needed because fragmentation across health care, long-term care and other social support systems effectively impedes a patient-centred focus.24 Research suggests that providing incentive payments through primary care payment schemes may improve care continuity and transition, as would streamlining funding for delivery of different levels of care.24

Multidisciplinary CHF care is distinguishable from generic chronic disease management programs by the special needs of these patients, which necessitate specialised evidence-based treatment strategies associated with optimal outcomes.25,26 Considerations include management of severely ill CHF patients, symptom monitoring, implementation of a range of self-management strategies and titration of medications.

Against a background of recent national health reform linking improved person-centred care with performance and funding arrangements, there is increasing interest in how to realign care systems accordingly. Research suggests that individuals value easy access to services, coordinated care, and information and honesty about their prognosis.27,28 Patient or consumer charters and informed consent policies have been introduced, but there is limited evidence that consumer engagement influences change in care delivery.29 Consumer engagement has been strengthened by the recent introduction of the National Safety and Quality Health Service Standards, which include a component on consumer partnership.30 The Standards deliver a framework that health organisations can use to actively engage and partner with consumers to strengthen health service delivery.30

Research suggests care coordination problems are greatest at the interfaces between health care sectors and between providers.24 Multidisciplinary care can overcome some of these barriers, as can pooling resources between sectors for care coordinators.24 Multidisciplinary program delivery needs to be appropriate to local needs, resources, patient preferences and disease trajectory phase, as well as across a range of delivery models, including home-based, clinic-based and telephone-based approaches, or a hybrid of these.17,31,32

CHF management plans that include a multidisciplinary approach are vital to educate and empower individuals and their carers to manage this challenging condition.11,33 Given limited resources, a risk assessment tool that stratifies patients at higher risk of readmission could be used to ensure those most likely to benefit from a management program are targeted.34 These plans should be clear about responsibilities among health care providers.

There are cardiac clinical networks in most Australian states and territories (Queensland, New South Wales, Victoria, South Australia, Western Australia, Northern Territory) that have championed access to evidence-based care for CHF patients. These networks have significant influence in improving care systems and outcomes, and can evaluate variance in care quality within and across jurisdictions, with the authority to develop funding models, including care packages. They can facilitate improvements in CHF care by fostering awareness, communication, partnerships and links; by engaging leaders across sectors; and by providing advice and advocacy for policy, planning and funding. The expert panel identified the clinical networks’ essential role in ensuring systematic delivery of a multidisciplinary care model, and concluded this role should be strengthened and further developed. Although multidisciplinary CHF management programs exist across Australia, ensuring access for all patients who would benefit remains a challenge. This is particularly so for Aboriginal and Torres Strait Islander peoples, those from non-metropolitan areas and lower socioeconomic backgrounds, and culturally and linguistically diverse populations.16,35

Implementation of patient-centred care approaches can also have clinical and operational benefits, through less frequent readmissions and improved clinician and patient satisfaction.3638 Other benefits include reduced emergency department re-presentations, fewer medication errors, higher functional status and improved evidence-based clinical care.38,39 There continues to be a large degree of heterogeneity between CHF programs,40 with some delivering high-quality complex care and others a simplistic program with minimal interventions. Research has shown that this has an impact on patient outcomes,41 and national guidelines have been developed to reduce this heterogeneity in Australia.21 Minimum accreditation standards are important for assessing multidisciplinary care services and reporting on best practice.16,42

Access to meaningful data for management and benchmarking

There is a paucity of Australian data on CHF, resulting in reliance on extrapolation of overseas research. Lack of identification of people with symptomatic CHF prevents efficient patient monitoring. Expansion of cardiac registries to include patients with CHF could improve identification. Recall between health care providers to ensure appropriate assessments and treatments are completed at pre-agreed intervals is also often uncoordinated. An electronic health record potentially offers the ideal tool to track, document and supply CHF patients or their carers and health care providers with the appropriate health care information, on demand, to optimise care.

Further, we do not have standardised outcomes to measure and evaluate care effectiveness and enable international and national benchmarking activity. The definition of a quality indicator must be specific, complete, clearly worded and verified across different user groups.43 Another barrier to measuring standardised outcomes is poor data system compatibility across and within health services, which prevents efficient transfer of data and results in duplication of patient data collection. These problems could be reduced through the use of better process measures.

Increasingly, hospital readmission is becoming an important indicator of health care outcomes, as it can be used to identify potentially preventable admissions. However, as a sole indicator, it can be problematic due to difficulties with interpretation, utility in the clinical environment, and problems such as poor attendance at outpatient clinics, which does not necessarily reflect poor hospital care. An operational definition for readmission needs to clearly identify the diagnosis-related group or major disease classification associated with the index admission.

Over a longer period, as readmissions occur due to the chronic nature of the disease, event-free survival provides a measure of quality.44 An event is defined as an emergency presentation, hospitalisation or premature death within any 12-month period.45

Workforce planning

Workforce needs are likely to be driven by the ageing population and associated disability rates, as well as changing technology, increased burden of disease and community expectations.46

One of the main challenges to workforce planning is providing access to services outside large cities. In 2006, Australian capital cities hosted 93% of CHF management programs, despite 40% of the known population with CHF living outside these cities.47 Policies that guide specialisation or multiskilling in the health workforce will become increasingly important.48

GPs should be empowered to lead care for patients with CHF. This may be through the introduction of funding incentives or provision of nurse practitioners and practice nurses in primary care. Any incentive arrangements should favour provision of care for Aboriginal and Torres Strait Islander peoples, those from lower socioeconomic backgrounds and rural areas, and culturally and linguistically diverse populations.49

Research

Future research activity needs to build in processes to ensure the dissemination and translation into practice of valuable knowledge; the creation of ethical and evidence-based research policies; and the promotion, monitoring and implementation of high-quality health research evidence.

Research and quality improvement activity priorities arising from this consensus statement are those relating to CHF care models (including development of readmission risk assessment models), access to meaningful data for management and benchmarking, and workforce planning. Focused investigative teams, such as clinical CHF research networks, could lead this work. In addition, more work needs to be undertaken among populations for whom frequent access to mainstream services is limited; namely Aboriginal and Torres Strait Islander peoples, those from non-metropolitan areas and lower socioeconomic backgrounds, and culturally and linguistically diverse populations.

Individuals with CHF have specific management needs. Future research should consider roles of specialty care teams (eg, cardiology, general medical) and the role of telehealth.

Conclusion

The current and future burden of CHF compels us to strive for equitable outcomes for all Australians. A national policy framework, with agreement between states, territories and the federal government, needs to be developed and implemented to tackle the increasing burden of CHF. Governments at national and state levels, together with cardiac clinical networks, need to ensure that evidence-based care models for people with CHF are standardised, with equitable access.

The core principles and recommendations described in this consensus statement should be incorporated into the various CHF systems of care operating across states and territories. Implementing these recommendations has the potential to improve the quality of care provided to individuals with CHF, reducing associated costs for both the individual and the community. Improvements could be seen not only in the care experienced by patients and their families, but also in clinical and operational benefits. Implementing multidisciplinary, patient-centred care approaches can shorten lengths of stay in hospital, reducing health care costs and improving clinician and patient satisfaction.22,44,45,50 In the longer term, other benefits of patient-centred care include reduced emergency department re-presentations, fewer medication errors, higher functional status and improved clinical care.4042

These recommendations can empower health care providers and organisations, peak and government organisations, care regulators, education providers and consumers to improve health outcomes for patients with CHF and to reduce harm. This work needs to be underpinned by nationally recognised standards for outcome measurement that are universally recognised and easily applied in practice. Data systems need to support evidence-based decision making, while providing feedback relating to standardised performance measures. Our health care workforce needs to be equipped to deal with the increasing burden of disease associated with CHF, with training, education and research around the delivery of multidisciplinary care in an increasingly complex environment.

These recommendations, if adopted, have the potential to facilitate and promote optimal and equitable health outcomes for all Australians diagnosed with CHF.

1 Consensus development process

The National Heart Foundation of Australia convened an expert panel to provide guidance on policy and system changes to improve the quality of care for people with chronic heart failure. A relevant literature search was performed, limited to evidence from human studies published in English between 2003 and 2013. This was complemented with hand searching of reference lists from reviews and personal collections of the expert panel, and additional peer-review. As there is limited evidence around the system changes required, these consensus recommendations are based on expert opinion. They are not exhaustive, and many other changes and actions can be implemented by both individuals and organisations to improve care outcomes. The recommendations are generally broad, rather than prescriptive, and many can be implemented with minimal resourcing.

2 Themes and principles to reduce emergency presentations, hospitalisations and premature death among patients with chronic heart failure (CHF)

Theme

Principle


CHF care model

Current evidence clearly identifies that accessible, multidisciplinary, guideline-based CHF care improves outcomes.

Access to meaningful data for management and benchmarking

Collecting outcome data is the only accurate way of determining the effectiveness and cost of individual treatments; practice standards can then be based on up-to-date comparative effectiveness research.

Adequate patient information is a prerequisite for reducing unnecessary hospital admissions and medical errors.

Workforce planning

An appropriately trained workforce with access to specialist cardiology support can deliver evidence-based care.

Research

Research is essential to ensure an evidence base.

3 Recommendations to achieve a systematic approach to chronic heart failure (CHF) care*

CHF care model

1. Through state and territory cardiac clinical networks, support health departments to continue leading the development of integrated local care systems and future national quality improvement strategies within and across health services.

2. Identify and implement mechanisms to champion the uptake of clinical practice guidelines and delivery of integrated CHF services, according to local population need, within and across health services.

3. Develop minimum standards for CHF multidisciplinary care, which can be used to accredit health services and recognise best-practice health services or networks.

4. Develop robust funding models and examine the role of funded care packages in CHF care.

5. Establish system protocols and pathways to ensure effective clinical handover and service coordination across care transitions, and to activate appropriate services according to clinical need for an exacerbation, emergency presentation, hospitalisation or palliation.

6. Streamline care processes to facilitate early diagnosis, self-management and multidisciplinary care planning, including primary care involvement and appropriate access to palliative services.

7. Embed mechanisms to promote the rights of individuals and their carers to facilitate their active engagement with health professionals and care systems.

Access to meaningful data for management and benchmarking

8. Develop national data definitions for CHF.

9. Expand current cardiac registries to include patients with CHF.

10. Develop mechanisms to promote data linkage across care transitions.

11. Trial an electronic health record for people diagnosed with CHF, so all current and future health care providers could, with the individual’s consent, have access to the same information where and when they need it.

12. Use 12-month event-free survival as an outcome measure nationally to evaluate effectiveness of care systems. Events would include emergency presentations, hospitalisations and premature death.

13. Establish a national mechanism for monitoring and reporting CHF care outcomes against a nationally recognised set of goals and standards.

14. Develop a national set of indicators and standards to evaluate, inform and improve systems of care.

Workforce planning

15. Develop the workforce capacity across hospital and community services to deliver evidence-based care, appropriate to the local population, as identified in Guidelines for the prevention, detection and management of chronic heart failure in Australia31 and Multidisciplinary care for people with chronic heart failure: principles and recommendations for best practice.21

16. Develop robust funding models for the delivery of these services.

17. Examine mechanisms to empower general practitioners and other health care professionals in primary care to deliver evidence-based care for people with CHF.

Research

18. Create investigative teams, such as clinical CHF research networks, with active consumer collaboration.

19. Investigate approaches to optimise care delivery for Aboriginal and Torres Strait Islander peoples, those from non-metropolitan areas and lower socioeconomic backgrounds, and culturally and linguistically diverse populations.


* Level of evidence: expert panel consensus judgement. † Health services include area health services, local hospital networks, primary care, Aboriginal community controlled health organisations, aged care services and other appropriate agencies.

Health care – the secular Leviathan

Neal Blewett and Michael Wooldridge were recent, memorable ministers for health, serving from 1983 to 1990 and 1996 to 2001, respectively. Bill Hayden understood both health and finance and blended these well in developing Medibank while minister for social security from 1972 to 1975. But the minister who appeared to me to have the greatest effect was Jim Forbes, who was health minister from 1966 to 1971. Forbes was an Adelaide patrician whose doctorate, like that of Neal Blewett, was non-medical. Unlike Blewett, Jim Forbes was a conservative of the most denim-blue hue.

What did Jim Forbes do? In 1968, he appointed a Committee of Enquiry into Health Insurance headed by Justice John Nimmo. Nimmo had cut his teeth in the Depression years as a young criminal lawyer and possessed an excellent insight gained from years at the Bar and on the Bench. He was assisted by an economist who had shifted from engineering into actuarial work as a young man, and for whom Lord Keynes had much admiration, Sir Leslie Melville, as well as Norman McIntosh, a distinguished chartered accountant. Among the many who presented to the Committee, the most influential were two young University of Melbourne academics, John Deeble and Dick Scotton.

The Nimmo Enquiry was limited to work within a voluntary framework. For Deeble and Scotton, its report provided the platform to prosecute the case for a universal medical insurance scheme, with Bill Hayden as their ally.

Nimmo recognised the importance of universality. He also recommended that standard ward accommodation be made available to every person, regardless of means. In differentiating private ward accommodation as a matter of choice, he confirmed retention of the mixed public and private hospital system, with the states having continuing responsibility for public hospitals.1 However, what Nimmo did not enshrine was the endless bickering, gaming and cost shifting that have coloured hospital funding ever since.

The initial voluntary element in Nimmo’s proposed arrangements sucked in the medical profession, who participated in the establishment of the first list of fees for medical benefit. Doctors contributed “fair and reasonable” fee relativities — in effect defining each item’s “common fee for medical benefit”. Apart from several notable exceptions, relativities in fees for medical benefit hardly shifted for 30 years.

Australian doctors have always bridled against any suggestion of compulsion, bolstered by the constitutional provision preventing “civil conscription” of medical doctors by the national government. This stance had led to an earlier successful High Court challenge by the British Medical Association, the forerunner of the Australian Medical Association (AMA), of a federal government requirement for signing prescribing paperwork. Conflict between doctors under the AMA banner and supporters of Deeble and Scotton’s proposed compulsory scheme was never fully resolved.

First came Medibank, which required a double dissolution of Parliament for its introduction in 1974, and then Medicare in 1983. It soon became so obvious that the Medicare scheme was better than anything else that the conservatives eventually gave up the ideological diatribe around “free markets”. Health care does not conform to the rules of the unfettered marketplace. Try the efficiency argument out when a new drug or technique that promises varying degrees of immortality comes onto — or even near — the market. The price tag is exorbitant when considered against the benefit. However, the tide of emotion washes away reality. Clinging to the 100-to-one chance for cure will make the health system as broke as if you tried to use that system on the racecourse.

It is that same emotional tide that can be exploited when there is any suggestion that improvement in the technology should result in reduction in the service price.

Modern living abounds in examples of improvement in technology accompanied by reduction in price. However, using medical equipment is apparently different from the smartphone or the DVD. Medical care is all about “complexity”, and it is the dexterity in pressing the switch that is important — and that switch often means “life” or “death” or “good life” quality against “poor life” quality.

When Nimmo produced his report, community expectations of the health care system were considerably lower. Shimmering immortality was not an option. It is not age per se that drives cost, but — as has been summarised elsewhere2 — as chronic disease progresses, the amount of high-tech health care delivered and the cost associated with this care increase dramatically. Patients with chronic illness in their last 2 years of life account for about 32% of total Medicare spending in the United States.

Nimmo, Melville and McIntosh, and Deeble and Scotton were remarkable in designing our health financing system by which the government sets a price, and fees and charges can be aligned with this price (or not). Despite all the criticisms, the system has survived. However, fuelled by having medical bulk-billing and the right to a public hospital bed, the community often mistakenly expects “universal” to mean “free”. Community rating remains an article of faith. Australia thus possesses a universal health scheme whereby the government is the ultimate paymaster — and hence the “fount of all funding” — and the pressures for continued expenditure increasingly displace concerns with cost-effectiveness.

Thomas Hobbes in 1651 published his treatise entitled Leviathan: or the matter, forme and power of a commonwealth ecclesiasticall and civil. Written during the English Civil War, it concerns society and how it might be managed by a strong and united government (the Leviathan), averting war and avoiding anarchy. The treatise is riddled with allusions to the functioning of the human body — and if Leviathan becomes ill, beware! Hobbes wrote of a disease of a Treasury out of control that resembles what he called pleurisy — “too much abundance” concentrated in too few hands, in the way that Hobbes thought blood to be concentrated in pleurisy with its consequent inflammation and pain.3

Australia is now subject to a rampant health Leviathan, where order is missing and anarchy prevails, destroying virtue. Our Leviathan threatens to devour our national wealth. While the “military-industrial complex” has had in the past a Leviathan-like quality in the United States, defence now accounts for but 4% of the gross domestic product (GDP), while health approaches 18%. When Nimmo wrote his report, health represented about 4% of Australia’s GDP; it now approaches 10%.

The first Nimmo Report came at the right time, but Leviathan had yet to emerge; the next Nimmo will have to face the Leviathan, asking “What price immortality?”

The future of medical careers

How can we ensure that medical workforce supply matches population health need?

The medical workforce in Australia is undergoing substantial changes. Oversupply of domestic medical graduates, coupled with growth in international entrants, has led to increased competition for internships and prevocational training positions.1,2 In coming years, more applicants will vie for vocational training positions in their preferred fields and many doctors may be disappointed in their eventual career pathways.3 Such challenges should have been foreseen when the new medical schools were established; however, the health system has reacted slowly.

The relative freedom historically enjoyed by doctors in choosing their vocational pathways has resulted in imbalances across geographic regions and between specialties. There is strong competition for those regarded as desirable (eg, high-status and highly paid specialties such as surgery4), while others continue to experience relatively low interest. Recent modelling suggests that the generalist specialties, including general medicine and psychiatry, as well as general practice, will continue to experience shortages.5

Should we and can we manage medical careers in a more proactive fashion, so that young doctors are ushered into geographic areas of need and are encouraged to specialise in clinical areas that will effectively meet population health needs? Should the regulation of practice location be changed, and what is the feasibility of changing the allocation of vocational training places across specialties? Can medical careers be made more flexible and generalist in their nature?

Governments and employers wish to shape medical careers in some of these ways.6 However, a recent review found little evidence that this can be done.7 Medical career choices are a complex mix of individual aptitudes, preferences and characteristics; the structure of, and experiences during, undergraduate and postgraduate education; and the expected characteristics of different medical careers and jobs. The literature is not clear as to which of these factors policymakers should focus on. Studies have considered the potential role of clinical supervision and mentoring8,9 and career advice.10 Providing information on the availability of specialty jobs may also be important.11 Interventions may be most effective in early postgraduate years, when doctors generally make their career decisions.12 Doctors from a rural background are more likely to choose rural practice, but there is much less evidence on the role of incentives to encourage practice and retention in rural areas or areas of socioeconomic disadvantage.13 There is evidence that the characteristics of specialties play a role, including flexibility of working hours and earnings; however, these may be more difficult to change.14 To improve the evidence base, we need better study designs and more capacity to undertake health workforce research. Although the Productivity Commission recommended more research almost a decade ago, little has changed.15

Longer term solutions require us to consider the economics of the medical labour market. The 20-year boom–bust cycles of the health workforce involve relatively rapid expansions and contractions of supply and demand that affect the health care system and patients.16,17 However, governments have ignored the basic economics of demand and supply and have failed to manage these fluctuations strategically. Decisions to increase medical school places to meet increases in demand did not taken into account expected costs or benefits to the health system of employing more doctors, and failed to consider more potentially cost-effective ways of improving population health, such as changes in skill mix.

Although competition may help to keep wages down and quality high, oversupply can also lead to unemployment. Market imperfections and failures in health care mean that costs will not necessarily fall and that quality will not necessarily increase when supply increases. For example, bargaining agreements in public hospitals and fixed Medicare fees mean that doctors’ earnings lack flexibility. Increasing the number of doctors does not necessarily improve population health, as issues of overdiagnosis and overtreatment are becoming more prominent18 and suggest that we are already at or beyond the flat of the curve of effective medical care.

An evidence-based approach to managing medical careers to improve population health is a laudable goal, but there is insufficient evidence on how best to do this. Government interventions to manage the medical workforce have been largely ineffective, but this does not mean that market forces should rule without government intervention. As purchasers of medical labour, governments should focus more on strengthening relative price signals and improving flexibility and information in health care labour markets to nudge the market in the desired direction.

A number of new interventions may be appropriate. First, more national information about career options, vacancies and employment rates in specific specialties and specialty training programs could be provided, so that choices can be more informed, realistic and unbiased. In such a competitive labour market, doctors will also want to be treated fairly and based on merit.3 A second option is to begin to think seriously about altering the structure of medical training to promote flexibility and generalism.19,20 Long periods of training and increasing subspecialism foster inflexibility such that, in times of shortage or surplus, doctors are unable to change specialties or unwilling to move to geographic areas in need. Is the nature and structure of medical training inhibiting the pursuit of improved population health? Health Workforce Australia has been abolished at a crucial time when new policies need to be developed. Maintaining the momentum is essential to produce a medical workforce that can continue to improve the population’s health.

Children’s protective eyewear: the challenges and the way forward

Children’s eye injuries prompt calls for increased adoption of eye protection for children at risk

Ocular injuries are common in childhood, and their aetiology and epidemiology are well documented.1,2 Internationally, 20%–59% of all ocular trauma occurs in children (male to female ratio, 3.6 : 1), with 12%–14% of cases resulting in severe monocular visual impairment or blindness.2,3 In 2009, the Australian Institute of Health and Welfare identified that people aged < 19 years represented 15.6% of eye-related emergency department presentations between 1999 and 2006.4 Most eye injuries in children occur at home (76%), with the remainder occurring during sport and other recreational activity.2,3,5 In a recent New South Wales study, open globe injuries accounted for 40% of ocular trauma in children; of these, 48% occurred at home and involved common household objects.6 In 2000, 2.4 million eye injuries in the United States were related to sporting activity; 43% in children aged < 15 years and 8% in children aged < 5 years.7 Retrospective studies in Australia have shown that eye injuries from sporting activities accounted for 10% of severe ocular trauma in children, with permanent visual damage occurring in 27% of these cases.1 However, there is a lack of detailed information regarding the nature and incidence of children’s sporting eye injuries.

Due to their developing physical coordination, limited ability to detect risks inherent in the environment and vulnerable facial morphology, children are at higher risk of ocular trauma compared with adults of working age.5 Moreover, given that a child’s visual development continues from birth until 7–8 years of age, visual outcomes following trauma in children are worse than adults, affecting their subsequent career and social opportunities as adults.2 By adopting simple protective measures, such as using eye protectors when necessary, 90% of ocular injury is preventable.8

Outcomes of intervention in eye protection

A decline in paediatric ocular injuries in some sports, including lacrosse, field hockey, ice hockey and hurling, has been attributed to the adoption of mandatory protective eyewear in Canada, the US and Ireland. In the US, children’s eye injuries in lacrosse dropped by 84% following the introduction of mandatory eye protection in 2010.9 Key to effective implementation of eye-protection programs has been the development of product standards and policy statements by supporting organisations such as the American Academy of Ophthalmologyand American Academy of Pediatrics.5,7,9 In Australia, Squash Australia has set down strict guidelines for use of eye protectors in children (regulation 42, http://www.squash.org.au/sqaus/regulations_policies/regulations.htm [accessed Mar 2014]), but no studies have been conducted to review the effectiveness of this intervention.

Hurdles to effective use of protective eyewear in children

Significant research has been undertaken on the aetiology and management of eye injuries in children worldwide.3,5,7 However, there is less emphasis on research, public policy development and promotion of protective eyewear to reduce the incidence of eye trauma and vision loss. Occupational adult eye injuries have been found to decrease significantly with the use of eye protection.10 Little information is available in the scientific and grey (public domain) literature regarding protective eyewear in children; information for the general public is similarly limited.

Studies have shown that despite an awareness among adults, caregivers and children (particularly 15–18-year-olds) of the need for children’s eye protection, the rate of use remains low at about 19%.11 Parents and peers are major influences on attitudes to the use of eye protectors, with media not playing an important role. Deterrents to using appropriate eye protection include discomfort, poor visibility, unsuitable material, cosmetic appeal, availability, cost, storage and accessibility, no formal education on eye protection, and the perception that eye protectors are unnecessary.11

Regular (dress optical) spectacles are not an adequate substitute for eye protectors and can pose an additional danger due to the nature of the lens materials and the frame design.12 Because of its superior impact resistance, polycarbonate is the material of choice for prescription eye-protector lenses, but higher cost and the perception of its reduced scratch-resistance inhibit its uptake.13

Strategies to reduce ocular trauma in children

To address the large gaps in research and public policy regarding children’s eye protection, a multilevel approach is required to influence change in risk-reduction behaviour. Development, promotion and use of eye protection for children can be achieved through education and standards and policies.

Any approach to reduce the incidence of eye injuries should attempt to remove or limit hazards. Keeping potentially hazardous chemicals such as dishwashing liquid, toilet cleaners, paint, superglue and sprays out of young children’s reach, and purchasing toys that are appropriate for age and do not have sharp or projecting edges, can help protect children’s eyes.5 While it is impractical to suggest that a child wear eye protectors all the time, as most eye injuries in children occur at home, children’s activity should be supervised by a responsible adult, particularly when the child is exposed to potentially hazardous household items such as scissors, knives and other sharp objects.

Children, parents and caregivers, teachers, coaches and sports venue operators need to be reminded of the risks involved with particular sporting activities and the type of eye protectors that are available. Children who are at higher risk of eye injury — such as those who have experienced ocular surgery, trauma or disease, and functionally one-eyed individuals — should be encouraged to wear eye protection for all medium to high-risk activities and avoid sports or activities where no adequate eye protection is available.7 Health campaigns are essential to promote eye protection, using mass media to highlight the problems of eye damage in terms of blindness and its long-term impact. The support of professional organisations, local and national eminent people, eye-protection manufacturers and policymakers is important. Doctors and health professionals also play a key role in increasing public awareness and developing positive attitudes towards eye protection.

Standards in Australia currently focus on occupational more than domestic and sports eye protection. Internationally, there is a lack of standards and policies specifically for children’s eye protection. Of 43 spectacle and eye-protection standards for occupational and recreational requirements in the UK, US, Canada, Europe and Australia, only 21 allow for the specific needs of children. Most of the limited number of policies developed to prevent children’s eye injuries have focused on sports eye-protection requirements. It is imperative that policies and standards reinforce the needs of children who are functionally one-eyed and those at higher risk of ocular trauma to ensure that their vision is adequately protected.

Development of more advanced materials like polyurethane for occupational and sports eye protection has allowed for improved comfort and fit for adults. Children’s eye protection is yet to benefit from many of these advances. The optimal eye protector allows clear, distortion-free vision with a lens that does not fog, in a frame that is stylish and comfortable with adequate coverage and impact resistance. This highlights the need for spectacle designers to develop eye-protection solutions for children that meet standards requirements as well as addressing other issues to maximise compliance and use.

The way forward

To enable adequate measurement of the impact of interventions, the lack of detailed eye-injury data in Australia will need to be addressed. Long-term follow-up studies are required to improve our understanding of the nature and incidence of children’s eye injuries. Critical to the sustainability of any injury-prevention program is the ability to measure behaviour change following an intervention, to improve and develop more effective programs. Health education regarding eye protection should not stop with awareness campaigns but must be an ongoing process — awareness is highest soon after a campaign, after which it diminishes.

An improved understanding of the reasons for non-compliance with existing eye-protection recommendations will enable increased success of eye-protection programs. Importantly, we need an understanding of the current knowledge, influences and societal practices regarding ocular injuries, as well as the perception of risk, adequacy and subsequent use of eye protectors before and after an intervention.

Gaps in the current standards for children’s eye protection provide an important opportunity for a change in policies, recommendations and legislation, as well as for gaining support from relevant individuals and bodies. We have identified the need for specific standards to protect functionally one-eyed children and those at higher risk of eye injury; to determine when dress optical spectacles should be replaced with prescription eye protectors; and to identify which sports and recreational activities pose a medium to high risk of eye injury and require that participants use eye protection.

Newborn bloodspot screening: setting the Australian national policy agenda

The recent article by Maxwell and O’Leary1 is timely in outlining the obstacles to introducing newborn screening tests in Australia, and the need for a nationally consistent approach, where the benefits of screening are proven. These obstacles exist despite clear policy developed by the professional newborn screening community.2

The absence of newborn screening for congenital adrenal hyperplasia (CAH) is the clearest example of the impact from the absence of any national mechanism, where initiatives to introduce such testing have bounced between state and federal bodies for many years, despite clear evidence of benefit.3 It is likely that a number of Australian children have died as a result of missed diagnoses while these initiatives have floundered.4 In addition, the incidence of CAH in Aboriginal children is about 2.5 times that in non-Aboriginal children, suggesting an even greater need for national screening.4

CAH newborn screening has benefits additional to reduced mortality. There is a great difference for families in taking onboard the complexities of managing a child with CAH who is well, having been diagnosed through newborn screening, rather than a critically unwell neonate unnecessarily in adrenal crisis in the intensive care unit. Those of us who manage children with CAH in New Zealand, where screening exists, have observed this crucial difference.

Working groups and governmental announcements supporting screening for CAH are welcome; however, action is required now to introduce newborn screening for CAH Australia-wide. All that is required is political will, without which more Australian children will die unnecessarily.