With increasing recognition of bullying in academic settings, it is vital that institutions adhere to their own policies and protocols when supporting victims of bulling and abusive behaviour in medical academia.
In his pioneering 1976 book on workplace harassment, Brodsky coined the term “bullying” to mean “persistent attempts on the part of one or more persons to annoy, wear down, frustrate or elicit a reaction in another.” He noted that such harassment reflected “continual behavior that provokes, presses, frightens, humiliates or in some other way creates unpleasantness in the recipient.” Negative verbal and non-verbal behaviour are recurrent features of workplace harassment and bullying.
In Nature 2021, Gewin described bullying as “endemic in academia, an environment riddled with hierarchies and hyper-competition, exacerbated by an over-reliance on temporary contracts and the pressure to land highly powered tenured positions.” For anyone who has ever attempted to eke out a fledgling research career in medicine or health sciences, the words will be a chilling reminder of a perilous existence almost entirely dependent on short term research funding and exposure to research colleagues whose personalities and career aspirations may not always be in harmony with yours.
Extent of the problem
In recent years, there has been an increased focus on the range and extent of bullying experienced by medical students as part of their clinical clerkships. What appears clear from the emerging literature is that bullying is very common with up to 40% of French and American medical students reporting their experiences with bullying. In New Zealand, the evidence is even greater with 54% reporting exposure to bullying in the clinical setting and, disturbingly, 74% reporting they had witnessed another medical student being bullied.
It is unlikely that the problem is solely related to medical students and their training. A key question is whether the apprenticeship model commonly used in medical education clinical teaching is itself a part of the problem. Are the power disparities that are an integral part of the hierarchical structure in the teacher–student relationship too skewed? Do similar power inequalities also strangle relationships in the research arena? Is there a failure of the institution (medical school, university, research institute) to recognise psychopathic tendencies and bad behaviour in some of their staff members or do some covertly tolerate it? How many research leaders, medical and non-medical deans have had blatant examples of bullying and staff abuse reported to them and yet they have done nothing about it or, worse still, allowed the processes of the institution to cover it up?
Clinical and research settings
The impact of the COVID-19 pandemic has particularly impacted on the health and research communities. Mahmoudi and Keashly recognise this link and feel it has contributed to a worsening of factors that influence abusive workplace behaviours such as academic bullying. They feel such bad behaviours exist not just in research settings but also in hospitals and medical communities and have potential to negatively affect medical decision making.
The increasing recognition of bullying and abusive behaviours in academic settings means that most universities and research institutes have developed their own sets of policies and protocols to deal with such issues. The victims of bullying and abusive behaviour deserve procedural fairness to ensure that the institution involved adheres to their own policies in the area, something they are legally obliged to do but may not always do so. Gewin notes that some institutions may deliberately use delaying tactics in the hope the whistle-blower will tire of the endless process, give up or drop their accusation.
The failure to investigate
The role of human resources in the management of reported episodes of workplace bullying can be critical. Some of the literature, including victim reports on academic bullying, is keen to advise potential accusers that it would be wrong to assume that human resources will be on your side or will have no conflict of interest in how they investigate a complaint of abuse. One anonymous blogger stated “HR doesn’t exist to protect you, it exists to protect the employer from you.” What if the research institute leader or dean are themselves latent victims of a bullying subculture and they lack the moral and ethical fortitude to speak up and tell the truth?
For many, it is all about a power struggle that results in talented young researchers being driven away, those in leadership positions getting ridiculed and blackmailed into doing nothing while the toxic environment engendered by the bullies holds sway – for now. Sadly the loss of academic and research capital often has a very detrimental effect while the bully is tolerated or just moved to another location where the behaviour is likely to re-emerge in the future. Edmund Burke’s comment “The greater the power, the more dangerous the abuse” is particularly apt.
Conclusion
The recent position statement from the Australian National Health and Medical Research Council (NHMRC) – Figure 1 – is a good starting point in support of research institutions willing to acknowledge that a problem exists and that they are prepared to support efforts to provide “… a respectful workplace that is completely free of workplace bullying and harassment.”
Workplace bullying and harassment is unacceptable and a risk to health and safety because it may affect the mental and physical health of employees. Failure by managers and employees to take steps to manage the risk of workplace bullying and harassment can result in a breach of Work Health and Safety (WHS) laws. Workplace bullying and harassment can adversely affect the psychological and physical health of a person but can also extend to others in the workplace or relations (such as family or friends). NHMRC places equal responsibility on all employees in relation to their work health and safety duties in preventing workplace bullying and harassment. It is NHMRC policy that all employees must take reasonable care that their behaviour does not adversely affect the health and safety of others. Bullying and harassment can have an adverse impact on the agency, including loss of productivity, high staff turnover and potential Comcare claims. NHMRC has an obligation under the Work Health and Safety Act 2011 (WHS Act) to ensure the health and safety of employees in the workplace. The Work Health and Safety Act 2011 (WHS Act) prohibits a person from engaging in discriminatory conduct of any description and is the overarching legislation under which NHMRC is obliged to operate. |
All research institutions should ensure their grant applications are free of researchers/investigators with a history of bullying and harassment. The de-funding of such grants could be a powerful weapon to ensure that the NHMRC policy is strictly adhered to and not covered up.
An acknowledgement that bullying complaints have been made could be a useful first step to ensure some transparency in investigating such allegations including any sanctions applied. Hiding behind institutional process is no help and should never be allowed to thwart the truth emerging. Likewise, vexatious counter allegations against the whistle-blower should be recognised as such and not used to impede a proper and ethical investigation of the facts. Anyone who has ever experienced bullying and witnessed nothing being done about it should welcome this viewpoint on confronting and eradicating it from the workplace. All employers have a responsibility to make sure that their employees, and people who apply for a job with them, are treated fairly.
Ideally, institutions in society serve as organisations to promote some public object, meet the needs of people, persist over time and tend to be stable. Institutions that fail to confront and deal with bullying, do their members considerable disservice.
Tom Brett is a practising general practitioner in Mosman Park, Perth as well as Professor and Director of the General Practice and Primary Health Care Research Unit, School of Medicine, The University of Notre Dame Australia, Fremantle. He was Lead Investigator on NHMRC Partnership Grant into ‘Improving the detection and management of familial hypercholesterolaemia in Australian General Practice’ with other research interests in multimorbidity and the primary prevention of cardiovascular disease.
The statements or opinions expressed in this article reflect the views of the authors and do not necessarily represent the official policy of the AMA, the MJA or InSight+ unless so stated.
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Whenever I point out lessons from my experience, they don’t get published because it doesn’t fit the narrative. Somehow someone has got to acknowledge and possibly research that some percentage of complaints by junior medical staff are misinterpretations, falsifications, or subtle manifestations of poor stress adjustment. My list includes: leaning close to a shy socially inept student after explaining that I had poor hearing being called bullying; having sharp tendinitic pain create a sudden grimacing only to have a fragile student (always fighting back tears but refusing to respond to offers of help) complain that my face showed disgust at her lack of knowledge; claims that I ordered her to stay at a meeting against her will when all I said was “Why don’t you stay a while? You might learn something”; claims that I was teaching by humiliation, when all I was doing was leading her along with gentle questions. I could go on. I had witnesses to support my case, but calling on them was refused as it might “expose the whistleblower”. This issue was patently a problem for administrators in a regional hospital as they preferred not to create waves with a distant medical school. My Locum status was not continued even though I’d given superior service for four years.I has come to my attention that Melbourne University Medical School invited Clementine Ford to heighten 5th year male medical students awareness of their “toxic masculinity”, and I’m sorry to say this has produced a vulnerable cohort of mainly women graduates of always being on guard for those dastardly symptoms of patriarchal power. Such notions ignore simple elements like a strong masculine tone, orders delivered under clinical pressure, or simply a male exasperated outburst, as malignly directed at the junior staff. More charity is required by juniors to give their consultants some benefit of doubt. None of this mentions sexual issues, which is a separate minefield.
If I were managing medical students I wouldn’t rely on a single exposure to a feminist manifesto, with contestible notions of power hierarchies. I would arrange seminars where students and consultants could offer examples of misinterpretations of behaviour, acknowledge ways to combat anxiety from work stress, and seek out better ways for mutual airing of grievances
And in one anonymous comment above the pertinence of this article in medicine and academia is validated.
Excellent article. Is definitely not confined to young people. As a victim of bullying, the advice I got is that if you take it to the human resource’s department the ONLY person who suffers is yourself
Just in academia? For years, presidents of colleges have denied its existence only for a landmark survey in late 2010’s among trainees and specialists to debunk what any practising clinician has known for years. By the way, I’m no snowflake (having overcome chronic domestic violence).
“Snowflake” is a word used by sociopaths in an attempt to discredit the notion of empathy. (John Cleese). Res ipsa loquitur.
To ‘anonymous’ above. “The snowflake generation”: quite obviously, you are one of the bullies
This comment is an example of the lack of respect associated with bullying.
Is there really more bullying than before?
Maybe we are seeing the reactions now of the snowflake generation coming through?